Pocket League’s focus is 100% customer satisfaction. In the event of an error in the transaction, wrongful transfers, mistaken identity, or any other issues that can be verified and proven, we will refund the money in question to the user, provided the reasons are genuine and proved after investigation. Please read the fine print on each league, contest, tournament or service we provide before paying for it, it provides all the details about the services we provide and the contest entries users purchase.
In case of dissatisfaction from Pocket League’s services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
For cancellations on transactions already completed please contact us via the Contact Us section on the app or the website.
In case any client is not completely satisfied with our services, we do have a refund policy. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase. In case of other payment gateways, payment refunds will be made to the same account as through which the transaction was made.